Any article purchased from forge.pk can be exchanged/refunded within 10 days of purchase only if:-
• The item(s) received is faulty, damaged or has any kind of manufacturing defect.
You must notify us within 3 days of delivery by writing to email@example.com or on whatsapp 030-FORGE-000, in case you want to raise a dispute. At FORGE, we look at each dispute and tries to be fare to both parties. You will be required to send photographic evidence of the defected item at firstname.lastname@example.org or on whatsapp 030-FORGE-000 within 10 days of purchase.
We will be unable to provide returns and exchanges in certain scenarios, which include:
• Wash, used or damaged item(s)
• The product has tampered.
• Change of mind
• Returning items will be returned at customer’s cost.
• Shipping and handling costs are non-refundable.
• We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display will accurately reflect the color of the product on delivery, therefore products cannot be exchanged/refunded for this reason.