FAQs

How do I place an order?
To place an order, simply browse our website, select your desired items, select your preferred size from the available options, add them to your cart, and proceed to checkout. Follow the prompts to complete your purchase.

What is your return and exchange policy?
We offer a hassle-free 10-day return and exchange policy. Please visit to our 'Return & Exchange' policy for more details.

How long will it take to receive my order?
Shipping times vary depending on your location. Typically, orders are delivered within 3-7 business days. You can track your order using the provided tracking number.

What if the item I want is out of stock?
When your desired item is unavailable, simply click 'Notify Me When Available,' provide your email address, and we'll notify you as soon as it's back in stock.

Do you have a size guide?
Yes, we provide a detailed size guide for each product to help you choose the right size. You can find it on the product page within the "Size" tab and also in the footer section.

Are my personal and payment details secure?
Yes, we take your security seriously. Our website uses SSL encryption to protect your data, and we do not store sensitive payment information.

Can I change or cancel my order?
Please contact our customer support team as soon as possible to request changes or cancellations. We'll do our best to accommodate your request.

Do you have physical stores?
No, we exclusively operate online, providing you with the convenience of shopping from the comfort of your home around the clock, 24/7.

Do you offer a loyalty rewards program for our valued customers?
Yes, we have a loyalty points system to reward our loyal customers. Visit 'Loyalty Rewards' in the footer for more details.

Can I place an order by phone?
No. You will have to place your order online.

Will I receive the same product I see in the photo?
Yes, we have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.

How can I contact your customer support?
You can reach our customer support team through our "Contact Us" page, where you'll find email and phone contact options. We're here to assist you with any questions or concerns.